Privacy Policy
Last Updated: March 14, 2026
1. Introduction
Welcome to The AiBot ("we," "our," or "us"). We are committed to protecting your privacy and providing a secure platform for WhatsApp automation and CRM services. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (theaibot.io) and our WhatsApp integration services.
2. Information We Collect
Personal Data: When you register, we collect your name, email address, and payment information.
WhatsApp Data: To provide our services, we process data through the WhatsApp Business API or WhatsApp Web, including phone numbers, message content, and contact profile information of your customers.
Usage Data: We collect technical information such as IP addresses, browser types, and interaction logs to improve platform performance.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage your account and automation flows.
- To facilitate communication between you and your customers via WhatsApp.
- To process payments and prevent fraud.
- To comply with legal obligations and Meta's Platform Policies.
4. Data Sharing and Disclosure
We do not sell your personal data. We share information only with:
- Meta/WhatsApp: As necessary to transmit messages and manage your WhatsApp Business Account.
- Service Providers: Cloud hosting (e.g., Vercel, AWS), and payment processors (e.g., Stripe).
- Legal Authorities: When required by law or to protect our rights.
5. Data Retention and Deletion
We retain your data as long as your account is active. Users can request data deletion at any time by contacting support or using the "Delete Account" feature in settings. Upon deletion, all personal data and WhatsApp instance data will be permanently removed from our active servers within 30 days.
6. Your Rights
You have the right to access, correct, or delete your personal information. If you are located in the EEA or UK, you have specific rights under GDPR regarding data portability and processing restrictions.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@theaibot.io